Terms and Conditions
Protection of your personal and business information:
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For your safety, we endevour to continue to comply with the Protection of Personal Information laws.
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Your personal information, banking information and/or business information will be used only for processing of quotations, payments, invoices, orders and queries.
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Your personal information, banking information and/or business information will not be stored on any of our databases.
Quality guarantee:
- The products and services we provide to you are made for your long-term benefit and adhere to strict quality standards.
- Products are QA inspected before they are packaged to be delivered to you.
- Your order is transported safely and protected from damage under normal and uneventful transportation cirmcumstancs.
Returns and refunds are permitted:
Delivery guarantee:
- Products are delivered within 1 - 5 business days after proof of payment is received.
- Bank Transfer/EFT payment: Proof of payment must be sent to us with 48 business hours of placing your order.
- Bank Transfer/EFT payment: Proof of payment be must sent to our email address or whatsapp number appearing on your invoice.
- PayFast payments: Proof of payment is not required.
- Public (national) holidays and weekends will impact the delivery time, but we assure that you will receive your order swiftly.
Accepted payment methods:
- Bank Transfer: This is a safe and secure manual Electronic Funds Transfer (EFT) payment which may take up to 2 business days to process.
- PayFast: This is a safe and secure electronic payment method allowing you to make payments which will be processed instantly. This option enables the quickest delivery of your order.
E & OE
Thank you for shopping with us. You can trust us. You are our priority!